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Al-Faris Information Technologies Co. (AFiT®) is a Kuwaiti Shareholding Company (Closed), located in Kuwait
City, State of Kuwait with regional offices and presence around the Middle East. AFiT®, founded in July 1988,
is the Middle East e-Business Innovator delivering solutions and services for growing enterprises. AFiT® offers
business consulting services and designs scalable and innovative eBusiness solutions that are built based on "best
of breed" technology and superior service that create massive economic results to the clients. AFiT® provides
innovative, open and flexible banking solutions, business solutions, ebusiness solutions, and systems & security
solutions to corporate businesses so they can capitalize on the Internet technologies to transform the way they
support their customers, develop their markets, and build their business to stay competitive.
AFiT® assures quality and customer satisfaction through continual improvement providing delivery of the highest
quality products and services helped us achieves ISO 9001:2000 certification, one of the first IT companies in the
State of Kuwait to be ISO certified..
The Facts
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Kuwait Shareholding Company Closed |
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Capital KD 2 Million (About US$ 6 Million) |
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In business since 1988 (over 19 years IT Experience) |
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Corporate Office in Kuwait City, branch offices in Bahrain and Egypt with
operation through out the Middle East |
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Adapt SPI Solution Selling approach to match company services with clients
needs |
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Dedicated Program Management Office (PMO) running based on PMI
Methodology to get the right job done right the first time and delivered on
schedule |
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AFiT 4Ds Certified Enterprise Software Implementation Methodology
based on RUP (Rational Unified Process) |
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ISO 9001:2000 Certified (Audited) |
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Best business practices in delivering "Innovative e-Business Solutions" |
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Highly effective organization with Virtual Teams |
Guidelines Principles
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We honor our commitments |
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We are committed to the financial success of our employees and stakeholders |
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We committed to the success of our customers |
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We strive for excellence and continuous improvement |
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We are committed to a highenergy, results-oriented and creative work environment |
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We take responsibility for each other’s successes |
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We are respectful, open and honest in all our communications and relationships |
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We adapt and are flexible in pursuit of excellence |
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We make and meet aggressive and measurable commitments |
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We ground our advocacy with facts, reason, and integrity |
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We are committed to a balanced, high-quality work/life |
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We declare our breakdowns early and learn from our mistakes |
“OUR LEADERSHIP HAS THE CAPACITY TO TRANSLATE VISION TO REALITY”
Our vision is based on e-Business Innovation. Innovation is the life-blood of our organization. We have a blend of
creativity, clear thinking and the ability to get things done. Our leaders, managers and doers are working closely
together. Our executive management creates the climate in which managers have the scope to develop new ideas
and the resources to implement them.
Our success in implementing innovative projects depends on two issues: the characteristics of the individual manager
and the climate of our organization.
Our leadership, therefore, has set the process to inspire individuals to give of their best to achieve a desire result.
We match our human capital and organization structure service our strategy and move individuals to the right
direction, gaining their commitment, and motivating them to achieve their goals.
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“WE DO E-EXCELLENCE FOR YOUR E-BUSINESS"
With our “Innovative e-Business Solutions”, we will help our clients to be the first mover in the market (which
means getting a model up and running in 3 to 6 months), and enable to continue to stay on the top.
Successful new economy entities that act on the electronic age trends are aggressively pursuing e-Business
capabilities. For us to successfully serve our customers, we have found a way to leverage and integrate their
physical presence, customer base and knowledge with innovative e-Business capabilities.
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"THE ART OF PLANNING TO ACHIEVMENT”
AFiT® is using the project management methodology (PMP) created by the Project Management Institute (PMI) to
provide professional project management services to our customers through AFiT® Enterprise Project Management
Office (EPMO). One of the most important values that we add is to help our customers achieve their goals, within
budget, within a predefined duration, and with quality. Our Slogan perfectly describes our goal at the EPMO, “The
Art of Planning to Achievement”.
The mission of the Enterprise Program Management Office (EPMO) is to identify and support AFiT® business goals
by working with its valuable customers to align to and ensure that all IT resources are focused on meeting or
exceeding those business goals. These goals are approved by Leadership and contribute to the successful our clients
business.
The EPMO uses the expert judgment, skills and abilities of its project managers and technical architects to provide
on time delivery of IT solutions that meet high quality standards. The EPMO assumes a strong leadership role in
technology and is a trusted advisor to its staff offering standards, methodologies and best practices scalable to the
tasks at hand, thereby, reducing IT costs and returning value to its customers.
"SOLID DEPENDABLE DEFINITIVE SOLUTIONS"
As an integral part of AFiT® research and development, the Web Solutions team has extensive experience building
innovative Web applications. AFiT® 4Ds Solutions Process captures this team’s collective knowledge and expertise
in a set of best practices that includes Objectives, Time Windows, Roles, Deliverables, and Activities.
AFiT® process is customized based on RUP (IBM Rational Unified Process) for building Web applications differs from
conventional methodologies in its balanced approach to project management, technical implementation, and usercentered
design. The focus of typical application development methodologies is keeping projects on schedule and
on budget. In today’s environment of rapidly accelerating competition, methodologies must do more.
AFiT® 4Ds Solutions Process goes beyond scheduling and budget management, to include activities and deliverables
that build competitive advantage. Competitive advantage in web applications center on valuable user experiences.
Therefore, a critical component of AFiT® 4Ds Solutions Process is synergy between technology and experiential
design.
OUR 4DS ENTERPRISE SOFTWARE IMPLEMENTATION METHODOLOGY

"CUSTOMER CARE IS OUR ATITUDE"
The achievement of high standards of customer care is generally recognized as an essential element in achieving
competitive edge. Customer care is concerned with looking after customers to ensure that their wants, needs
and expectations are met or exceeded, this creating customer satisfaction and loyalty. It refers to everything our
organization does when it provide services to its customers. It is also about delighting customers. The aim is not
just to meet their needs but to go further – to give them something valuable which they did not expect, which,
perhaps, they did not even know they wanted.
The aims (mission) of our customer care are:
1. to improve customer service by managing all customer contacts mutual benefits;
2. to persuade customers to purchase again – not to switch brands or change to another supplier;
3. to increase the profitability of our business or the effectiveness of us as a service provider.
OUR BUSINESS IS BUILDING YOUR INNOVATIVE E-BUSINESS
With our "Innovative eBusiness Solutions", we will help our clients to be the first mover in the market (which
means getting a model up and running in 3 to 6 months), and enable to continue to stay on the top.
Successful new economy entities that act on the electronic age trends are aggressively pursuing eBusiness
capabilities. For us to successfully serve our customers, we have found a way to leverage and integrate their
physical presence, customer base and knowledge with innovative eBusiness capabilities.
Our Business is creating e-Business Innovation for our clients:
Build and integrate Innovative open and flexible web solutions
To help corporate business build their business on the web
To support their client, develop their market and stay competitive

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INNOVATIVE BUSINESS MODELS

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